At Urbanzup, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
When you use our website, we may collect the following information:
- Personal details such as your name, email address, phone number, and shipping/billing address.
- Payment information (processed securely via our payment partners, we do not store your card details).
- Information about your preferences, orders, and browsing behavior on our website.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders.
- Provide customer support and respond to your queries.
- Improve our products, services, and website experience.
- Send you updates, promotions, and offers (you may unsubscribe anytime).
- Comply with legal requirements and prevent fraudulent activities.
3. Sharing of Information
We do not sell or rent your personal data to third parties.
We may share your information only with:
- Trusted service providers (such as payment gateways, courier partners).
- Legal authorities if required by law.
4. Cookies & Tracking
Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings, but some site features may not function properly.
5. Data Security
We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications.
- Request details of the data we hold about you.
To exercise your rights, please contact us using the details below.
7. Contact Us
If you have any questions about this Privacy Policy or our practices, you can reach us at:
📧 Email: Contact@urbanzup.com
📞 Phone: +91 894 096 4931