At Urbanzup, we make shopping simple and secure by offering multiple payment options. All transactions are processed through trusted and secure payment gateways to ensure the safety of your personal and financial information.
1. Accepted Payment Methods
We currently accept the following payment options:
- Credit Cards / Debit Cards (Visa, MasterCard, RuPay, Maestro, etc.)
- Net Banking (all major Indian banks)
- UPI Payments (Google Pay, PhonePe, Paytm, BHIM, etc.)
- Mobile Wallets (Paytm Wallet, PhonePe Wallet, etc.)
- Cash on Delivery (COD) – available for selected pin codes only.
2. Payment Security
- All online payments are processed through secure and encrypted payment gateways.
- Urbanzup does not store your card or bank details.
3. Cash on Delivery (COD)
- COD is available only for selected locations.
- Additional charges may apply for COD orders.
- The courier partner may contact you for confirmation before delivery.
4. Failed Transactions
- In case of a failed payment, please retry after checking your internet connection and card details.
- If the amount is deducted but the order is not confirmed, the deducted amount will be refunded to your original payment method within 5–7 business days.
5. Contact Us
For any payment-related assistance, you can reach out to us:
📧 Email: Contact@urbanzup.com
📞 Phone: +91 894 096 4931