Welcome to Urbanzup. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.


1. General

  • Urbanzup operates this website to provide fashion and lifestyle products to customers.
  • By using our website, you confirm that you are at least 18 years old or using it under the supervision of a parent/guardian.
  • We reserve the right to update, modify, or change these Terms at any time without prior notice.

2. Products & Pricing

  • We strive to display product details, images, and prices as accurately as possible.
  • Prices are subject to change without prior notice.
  • Availability of products may vary; in case of stock unavailability, we reserve the right to cancel the order and issue a refund.

3. Orders & Payments

  • All orders placed are subject to acceptance and confirmation.
  • Payments must be made through secure and approved payment gateways provided on the website.
  • Urbanzup is not responsible for delays or failures caused by third-party payment processors.

4. Shipping & Delivery

  • Shipping times and charges are mentioned in our Shipping Policy.
  • Delivery timelines may vary depending on location, courier partner, and unforeseen circumstances.
  • Urbanzup is not liable for delays caused by courier/logistics partners.

5. Returns & Refunds

  • Our Refund & Returns Policy governs all returns, exchanges, and refunds.
  • Items must be returned as per eligibility criteria mentioned in the policy.

6. Intellectual Property

  • All content on the website, including images, text, graphics, logos, and designs, are the property of Urbanzup and are protected under copyright laws.
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

7. Limitation of Liability

  • Urbanzup is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • We do not guarantee that our website will be uninterrupted, error-free, or secure at all times.

8. User Conduct

You agree not to:

  • Misuse the website for fraudulent or illegal purposes.
  • Upload or transmit harmful content (viruses, malware, etc.).
  • Violate any applicable laws while using our services.

9. Governing Law

These Terms shall be governed by and interpreted under the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai,Tamilnadu.


10. Contact Us

If you have any questions regarding these Terms & Conditions, reach out to us:

📧 Email: Contact@urbanzup.com
📞 Phone: +91 894 096 4931